{
  "count": 60,
  "faqs": [
    {
      "question": "How big is the Fairy Play Tents?",
      "answer": "It is 121cm wide and 132cm high.",
      "source": "Fairy Play Tents",
      "url": "https://princesstent.com.au/fairy-play-tents/"
    },
    {
      "question": "What is it made from?",
      "answer": "Polyester taffeta, solid fabric with soft mesh panels.",
      "source": "Fairy Play Tents",
      "url": "https://princesstent.com.au/fairy-play-tents/"
    },
    {
      "question": "What comes in the box?",
      "answer": "Tent, poles, connectors, fairy star lights, carry bag, instruction manual.",
      "source": "Fairy Play Tents",
      "url": "https://princesstent.com.au/fairy-play-tents/"
    },
    {
      "question": "How long does it take to put up?",
      "answer": "A few minutes. The poles push into the connectors and the cover goes over the frame, following the manual in the box. No tools are needed.",
      "source": "Fairy Play Tents",
      "url": "https://princesstent.com.au/fairy-play-tents/"
    },
    {
      "question": "Can it be used outside?",
      "answer": "Yes, indoors or outdoors. Bring it in if the weather turns, and let it dry before it goes back in its bag.",
      "source": "Fairy Play Tents",
      "url": "https://princesstent.com.au/fairy-play-tents/"
    },
    {
      "question": "How do I clean it?",
      "answer": "Wipe the fabric down. It is made to be cleaned that way rather than machine washed.",
      "source": "Fairy Play Tents",
      "url": "https://princesstent.com.au/fairy-play-tents/"
    },
    {
      "question": "Does it fold away?",
      "answer": "Yes. It comes apart and packs into the carry bag it arrives in.",
      "source": "Fairy Play Tents",
      "url": "https://princesstent.com.au/fairy-play-tents/"
    },
    {
      "question": "How many children fit inside?",
      "answer": "It is roomy enough for more than one child at a time.",
      "source": "Fairy Play Tents",
      "url": "https://princesstent.com.au/fairy-play-tents/"
    },
    {
      "question": "What age is it for?",
      "answer": "The listing suggests 3 years and up.",
      "source": "Fairy Play Tents",
      "url": "https://princesstent.com.au/fairy-play-tents/"
    },
    {
      "question": "Are the poles sturdy?",
      "answer": "The frame is made to hold the tent steady in normal play. It is a fabric play tent, not a climbing frame, so it is not built to be climbed on.",
      "source": "Fairy Play Tents",
      "url": "https://princesstent.com.au/fairy-play-tents/"
    },
    {
      "question": "Does it have windows?",
      "answer": "Yes, soft mesh panels that let air through and let you see in.",
      "source": "Fairy Play Tents",
      "url": "https://princesstent.com.au/fairy-play-tents/"
    },
    {
      "question": "Can I put a light or cushions inside?",
      "answer": "Yes. Cushions, soft toys and blankets are what most people add. The fairy star lights are already included.",
      "source": "Fairy Play Tents",
      "url": "https://princesstent.com.au/fairy-play-tents/"
    },
    {
      "question": "Does it come with a floor mat?",
      "answer": "No. The listing does not include a floor mat, so it sits on whatever surface you put it on.",
      "source": "Fairy Play Tents",
      "url": "https://princesstent.com.au/fairy-play-tents/"
    },
    {
      "question": "What colour is it?",
      "answer": "Pink, with the castle detailing shown in the photographs.",
      "source": "Fairy Play Tents",
      "url": "https://princesstent.com.au/fairy-play-tents/"
    },
    {
      "question": "Is it in stock?",
      "answer": "Yes. Both tents are held in stock and ship on the delivery times above.",
      "source": "Fairy Play Tents",
      "url": "https://princesstent.com.au/fairy-play-tents/"
    },
    {
      "question": "How much is delivery?",
      "answer": "Delivery is free across Australia on orders over $60. Below that it is $22. Both tents are over $60, so a single tent ships free.",
      "source": "Fairy Play Tents",
      "url": "https://princesstent.com.au/fairy-play-tents/"
    },
    {
      "question": "How long does delivery take?",
      "answer": "5 to 7 days, after a 24 to 48 hour handling time while the order is picked and packed.",
      "source": "Fairy Play Tents",
      "url": "https://princesstent.com.au/fairy-play-tents/"
    },
    {
      "question": "Do you deliver outside Australia?",
      "answer": "Yes. International orders are quoted at checkout and the store's own delivery page gives 7 to 10 days for other countries.",
      "source": "Fairy Play Tents",
      "url": "https://princesstent.com.au/fairy-play-tents/"
    },
    {
      "question": "Is there an express option?",
      "answer": "Yes. Express delivery is $22 and can be chosen in the cart even when standard delivery is already free.",
      "source": "Fairy Play Tents",
      "url": "https://princesstent.com.au/fairy-play-tents/"
    },
    {
      "question": "Will I get a tracking number?",
      "answer": "Yes. You will get an email with a tracking number once the order ships. Items in one order may travel in separate packages.",
      "source": "Fairy Play Tents",
      "url": "https://princesstent.com.au/fairy-play-tents/"
    },
    {
      "question": "What currency are prices in?",
      "answer": "Australian dollars, and they include GST.",
      "source": "Fairy Play Tents",
      "url": "https://princesstent.com.au/fairy-play-tents/"
    },
    {
      "question": "Which payment methods do you take?",
      "answer": "Card payments through Stripe, and PayPal.",
      "source": "Fairy Play Tents",
      "url": "https://princesstent.com.au/fairy-play-tents/"
    },
    {
      "question": "Do I get a receipt?",
      "answer": "Yes. A confirmation email with your order details is sent as soon as the payment goes through.",
      "source": "Fairy Play Tents",
      "url": "https://princesstent.com.au/fairy-play-tents/"
    },
    {
      "question": "Do you have a shop I can visit?",
      "answer": "No. This is an online store with no physical shop, which is part of how the prices stay where they are.",
      "source": "Fairy Play Tents",
      "url": "https://princesstent.com.au/fairy-play-tents/"
    },
    {
      "question": "How do I contact you?",
      "answer": "Email theteam@princesstent.com.au. Most emails are answered within one business day.",
      "source": "Fairy Play Tents",
      "url": "https://princesstent.com.au/fairy-play-tents/"
    },
    {
      "question": "Can I cancel my order?",
      "answer": "Orders can be cancelled until they ship, and you need to tell us within 12 hours of paying. A 12.5% service and processing fee applies to a cancellation. Once packing has started the order cannot be cancelled.",
      "source": "Fairy Play Tents",
      "url": "https://princesstent.com.au/fairy-play-tents/"
    },
    {
      "question": "What is your returns window?",
      "answer": "15 days from the date of purchase, with the product unopened and in its original packaging. This is on top of your rights under the Australian Consumer Law, which nothing on this page takes away.",
      "source": "Fairy Play Tents",
      "url": "https://princesstent.com.au/fairy-play-tents/"
    },
    {
      "question": "Who pays for the return postage?",
      "answer": "The purchaser does, and the item goes back to the warehouse it was sent from. A $29 per order packing and handling amount is not refunded.",
      "source": "Fairy Play Tents",
      "url": "https://princesstent.com.au/fairy-play-tents/"
    },
    {
      "question": "What if it arrives damaged?",
      "answer": "Tell us straight away and we will sort it out. A damaged or faulty item is covered by the Australian Consumer Law regardless of the returns window.",
      "source": "Fairy Play Tents",
      "url": "https://princesstent.com.au/fairy-play-tents/"
    },
    {
      "question": "How long does a refund take?",
      "answer": "It is processed 24 to 48 hours after the returned item arrives, back to the card or PayPal account you paid with, or held as credit if you would rather.",
      "source": "Fairy Play Tents",
      "url": "https://princesstent.com.au/fairy-play-tents/"
    },
    {
      "question": "How big is the Princess Castle Play House?",
      "answer": "It is 140cm (55 inch) wide and 135cm (53 inch) high.",
      "source": "Princess Castle Play House",
      "url": "https://princesstent.com.au/princess-castle-play-house/"
    },
    {
      "question": "What is it made from?",
      "answer": "Premium polyester.",
      "source": "Princess Castle Play House",
      "url": "https://princesstent.com.au/princess-castle-play-house/"
    },
    {
      "question": "What comes in the box?",
      "answer": "Tent, poles, connectors, carry bag, instruction manual.",
      "source": "Princess Castle Play House",
      "url": "https://princesstent.com.au/princess-castle-play-house/"
    },
    {
      "question": "How long does it take to put up?",
      "answer": "A few minutes. The poles push into the connectors and the cover goes over the frame, following the manual in the box. No tools are needed.",
      "source": "Princess Castle Play House",
      "url": "https://princesstent.com.au/princess-castle-play-house/"
    },
    {
      "question": "Can it be used outside?",
      "answer": "Yes, indoors or outdoors. Bring it in if the weather turns, and let it dry before it goes back in its bag.",
      "source": "Princess Castle Play House",
      "url": "https://princesstent.com.au/princess-castle-play-house/"
    },
    {
      "question": "How do I clean it?",
      "answer": "Wipe the fabric down. It is made to be cleaned that way rather than machine washed.",
      "source": "Princess Castle Play House",
      "url": "https://princesstent.com.au/princess-castle-play-house/"
    },
    {
      "question": "Does it fold away?",
      "answer": "Yes. It comes apart and packs into the carry bag it arrives in.",
      "source": "Princess Castle Play House",
      "url": "https://princesstent.com.au/princess-castle-play-house/"
    },
    {
      "question": "How many children fit inside?",
      "answer": "Two to three, depending on their size and what they are doing in there.",
      "source": "Princess Castle Play House",
      "url": "https://princesstent.com.au/princess-castle-play-house/"
    },
    {
      "question": "What age is it for?",
      "answer": "It suits pre-school and primary-age children. The listing does not state a specific age.",
      "source": "Princess Castle Play House",
      "url": "https://princesstent.com.au/princess-castle-play-house/"
    },
    {
      "question": "Are the poles sturdy?",
      "answer": "The frame is made to hold the tent steady in normal play. It is a fabric play tent, not a climbing frame, so it is not built to be climbed on.",
      "source": "Princess Castle Play House",
      "url": "https://princesstent.com.au/princess-castle-play-house/"
    },
    {
      "question": "Does it have windows?",
      "answer": "Yes, soft mesh panels that let air through and let you see in.",
      "source": "Princess Castle Play House",
      "url": "https://princesstent.com.au/princess-castle-play-house/"
    },
    {
      "question": "Can I put a light or cushions inside?",
      "answer": "Yes. Cushions, soft toys and blankets are what most people add.",
      "source": "Princess Castle Play House",
      "url": "https://princesstent.com.au/princess-castle-play-house/"
    },
    {
      "question": "Does it come with a floor mat?",
      "answer": "No. The listing does not include a floor mat, so it sits on whatever surface you put it on.",
      "source": "Princess Castle Play House",
      "url": "https://princesstent.com.au/princess-castle-play-house/"
    },
    {
      "question": "What colour is it?",
      "answer": "Pink, with the castle detailing shown in the photographs.",
      "source": "Princess Castle Play House",
      "url": "https://princesstent.com.au/princess-castle-play-house/"
    },
    {
      "question": "Is it in stock?",
      "answer": "Yes. Both tents are held in stock and ship on the delivery times above.",
      "source": "Princess Castle Play House",
      "url": "https://princesstent.com.au/princess-castle-play-house/"
    },
    {
      "question": "How much is delivery?",
      "answer": "Delivery is free across Australia on orders over $60. Below that it is $22. Both tents are over $60, so a single tent ships free.",
      "source": "Princess Castle Play House",
      "url": "https://princesstent.com.au/princess-castle-play-house/"
    },
    {
      "question": "How long does delivery take?",
      "answer": "5 to 7 days, after a 24 to 48 hour handling time while the order is picked and packed.",
      "source": "Princess Castle Play House",
      "url": "https://princesstent.com.au/princess-castle-play-house/"
    },
    {
      "question": "Do you deliver outside Australia?",
      "answer": "Yes. International orders are quoted at checkout and the store's own delivery page gives 7 to 10 days for other countries.",
      "source": "Princess Castle Play House",
      "url": "https://princesstent.com.au/princess-castle-play-house/"
    },
    {
      "question": "Is there an express option?",
      "answer": "Yes. Express delivery is $22 and can be chosen in the cart even when standard delivery is already free.",
      "source": "Princess Castle Play House",
      "url": "https://princesstent.com.au/princess-castle-play-house/"
    },
    {
      "question": "Will I get a tracking number?",
      "answer": "Yes. You will get an email with a tracking number once the order ships. Items in one order may travel in separate packages.",
      "source": "Princess Castle Play House",
      "url": "https://princesstent.com.au/princess-castle-play-house/"
    },
    {
      "question": "What currency are prices in?",
      "answer": "Australian dollars, and they include GST.",
      "source": "Princess Castle Play House",
      "url": "https://princesstent.com.au/princess-castle-play-house/"
    },
    {
      "question": "Which payment methods do you take?",
      "answer": "Card payments through Stripe, and PayPal.",
      "source": "Princess Castle Play House",
      "url": "https://princesstent.com.au/princess-castle-play-house/"
    },
    {
      "question": "Do I get a receipt?",
      "answer": "Yes. A confirmation email with your order details is sent as soon as the payment goes through.",
      "source": "Princess Castle Play House",
      "url": "https://princesstent.com.au/princess-castle-play-house/"
    },
    {
      "question": "Do you have a shop I can visit?",
      "answer": "No. This is an online store with no physical shop, which is part of how the prices stay where they are.",
      "source": "Princess Castle Play House",
      "url": "https://princesstent.com.au/princess-castle-play-house/"
    },
    {
      "question": "How do I contact you?",
      "answer": "Email theteam@princesstent.com.au. Most emails are answered within one business day.",
      "source": "Princess Castle Play House",
      "url": "https://princesstent.com.au/princess-castle-play-house/"
    },
    {
      "question": "Can I cancel my order?",
      "answer": "Orders can be cancelled until they ship, and you need to tell us within 12 hours of paying. A 12.5% service and processing fee applies to a cancellation. Once packing has started the order cannot be cancelled.",
      "source": "Princess Castle Play House",
      "url": "https://princesstent.com.au/princess-castle-play-house/"
    },
    {
      "question": "What is your returns window?",
      "answer": "15 days from the date of purchase, with the product unopened and in its original packaging. This is on top of your rights under the Australian Consumer Law, which nothing on this page takes away.",
      "source": "Princess Castle Play House",
      "url": "https://princesstent.com.au/princess-castle-play-house/"
    },
    {
      "question": "Who pays for the return postage?",
      "answer": "The purchaser does, and the item goes back to the warehouse it was sent from. A $29 per order packing and handling amount is not refunded.",
      "source": "Princess Castle Play House",
      "url": "https://princesstent.com.au/princess-castle-play-house/"
    },
    {
      "question": "What if it arrives damaged?",
      "answer": "Tell us straight away and we will sort it out. A damaged or faulty item is covered by the Australian Consumer Law regardless of the returns window.",
      "source": "Princess Castle Play House",
      "url": "https://princesstent.com.au/princess-castle-play-house/"
    },
    {
      "question": "How long does a refund take?",
      "answer": "It is processed 24 to 48 hours after the returned item arrives, back to the card or PayPal account you paid with, or held as credit if you would rather.",
      "source": "Princess Castle Play House",
      "url": "https://princesstent.com.au/princess-castle-play-house/"
    }
  ]
}